Terms of Service

These terms apply to all orders placed at monroehayesmanchester.com, operated by Monroe & Hayes.

Orders & payment

  • An order is final once you complete checkout and payment is authorised. You will receive an order confirmation by email.
  • All prices are shown in GBP and include VAT where applicable.
  • We accept the payment methods shown at checkout (Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay and Shop Pay).

Shipping

See our Shipping Policy for processing and delivery times.

Returns

You may return items within 30 days of delivery – see our Returns & Refunds policy.

Product information

We do our best to display colours and details accurately, but slight variations can occur due to screen settings.

Contact

Monroe & Hayes
Email: info@monroehayesmanchester.com

Applicable law

These terms are governed by the laws applicable to your place of residence within the UK or EU. Your statutory consumer rights are not affected by these terms.

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30-Day Money-Back Guarantee

At Lily's Boutique, you can shop with peace of mind thanks to our 30-day money-back guarantee. Simply return your items within 30 days.

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Free Shipping

We are offering free shipping throughout the US only today.

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24/7 CUSTOMER SERVICE

If you have any questions, feedback, or concerns about your order, don't worry! Our customer service team is here to assist you.

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SECURE PAYMENT

Your payment information is processed securely.