Shipping Policy

We offer free shipping on all UK orders – no minimum order value.

Processing & delivery times

  • Orders are processed within 1–3 business days.
  • Estimated delivery time: 7–14 business days after processing.
  • You will receive a Track & Trace code by email within 24–72 hours of your order being shipped, so you can follow your parcel at any time.

Delays

Occasionally a parcel can be delayed by the carrier or customs. If your order has not arrived within the estimated window, contact us at info@monroehayesmanchester.com and we will look into it right away.

Wrong address

Please double-check your shipping address at checkout. If you notice a mistake, email us as soon as possible – we can usually correct the address if the order has not been shipped yet.

18 shield check
30-Day Money-Back Guarantee

At Lily's Boutique, you can shop with peace of mind thanks to our 30-day money-back guarantee. Simply return your items within 30 days.

18 shield check
Free Shipping

We are offering free shipping throughout the US only today.

18 shield check
24/7 CUSTOMER SERVICE

If you have any questions, feedback, or concerns about your order, don't worry! Our customer service team is here to assist you.

18 shield check
SECURE PAYMENT

Your payment information is processed securely.