Privacy Policy
Monroe & Hayes ("we", "us") respects your privacy. This policy explains what personal data we collect and how we use it.
What we collect
- Order information: name, shipping address, email address and payment details (processed securely by our payment providers – we never see or store your full card details).
- Account and marketing data: your email address if you sign up for our newsletter.
- Technical data: anonymised usage data via cookies to make the website work and improve it.
How we use it
- To process and deliver your order and keep you updated about it.
- To send marketing emails only if you have opted in – you can unsubscribe at any time via the link in every email.
- To comply with legal obligations (e.g. tax and accounting).
Sharing
We only share data with parties needed to run our store: Shopify (webshop platform), payment providers, delivery carriers and our email service. We never sell your personal data.
Your rights
Under the UK GDPR and EU GDPR you have the right to access, correct or delete your personal data, and to object to or restrict processing. To exercise these rights, email info@monroehayesmanchester.com. You also have the right to lodge a complaint with your data protection authority.
Contact
Questions about privacy? Email us at info@monroehayesmanchester.com.